How to have virtual background on EventX Live streaming ?

If you would like to blur your background or change to a virtual background, you may do so with a webinar session running on EventX live streaming tool. 

Here's how you can set your virtual background:

Reminders:

• The virtual background effect is only available on a Chrome browser using Desktop
• When encountering issues on using this virtual background, please check if hardware acceleration has been turned on in the Chrome browser setting, please refer to the steps here
• Other browsers and Mobile not yet supported
• For custom background upload: 
  -Recommended Dimensions: 1920x 1080px
  -Maximum upload file size: 2MB
  -Maximum number of custom uploads: 5
  -May delete unused images
• Users can either choose to blur the background or to use a virtual image background
• Users may need to turn on/ off mirror video to correct the virtual image background
• Users will need to choose the background effect again when they join a new session, leave and re-join the same session or refresh the session page
• Users can select the uploaded virtual background image in all sessions under the same event
• Under the same organization, the user will need to upload the virtual background in other event sessions

Step 1: On the webinar backstage, click on the settings icon below. 

Step 2: Click on Check Video & Audio Setup

Step 3: Click on Background effects

Step 4: You may now pick from the virtual effects available.

• You may choose to blur the background. Blur has 3 level settings.
• Use virtual background images. There are 5 default images to choose from.

Or you may upload your customized background by clicking the add image icon

Custom Upload reminders:

• Recommended Dimensions: 1920x 1080px
• Maximum upload file size: 2MB
• Maximum number of custom uploads: 5
• May delete unused images

After uploading, you may click your uploaded image

In the webinar session, it will look this way:

How to turn on hardware acceleration in the chrome browser?

Step 1: Click the three bot button on the top right corner of the browser and select "Setting"

Step 2: Select the “Advanced” option

Step 3: Scroll to the “System” section and toggle on “Use hardware acceleration when available”